FlySafair Cares

At FlySafair we love everything about flying. Our mission is to connect people with who and what they love, by providing a low-fare, hassle-free, and on-time travel experience. Our greatest wish is to share our passion with our customers. 

We recognise that our customers have a choice of airlines, and we would like to win your business by virtue of superior sevice. We respect that the best way to improve our service is to listen to the views of our customers and take the to heart make improvements where we think we can make things better. 

We would love to hear any thoughts or suggestions that you might have as to how we might make your experience with us even better. Please click the button below to share your insights with us.

Please find below a selection of stories that illustrate improvements that we've been able to make thanks to the valuable contributions of our customers.

6 May 2016 Refund Blues Solved
6 May 2016 Fixed-Recline, Slim Seats
6 May 2016 Boarding Time Communications Review
6 May 2016 Providing Priority Boarding